Returns & Exchanges
At Ascension, we want you to feel elevated in every piece you wear; if your selection isn't the perfect fit, we offer a seamless 30-day return policy. Items must be in their original, unworn condition with all designer tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed packing slip to ensure fast processing.
- 3.Ship Your Return
Affix the prepaid shipping label provided via the portal and drop your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.